Returns & Exchanges

At NYDJ, we want you to love your fit; if you are not completely satisfied, we offer free returns and exchanges on all unworn items within 30 days of purchase. Our goal is to ensure you find the perfect pair of jeans that make you look and feel a size smaller.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Choose Refund or Exchange

Select whether you would like a refund to your original payment method or a different size or style through our seamless exchange process.

3

Print Your Label

Download and print the prepaid UPS return shipping label provided at the end of the request and affix it to your package.

4

Ship It Back

Drop off your package at any authorized UPS location; once received at our warehouse, please allow 5-7 business days for processing.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing